FAQ

Which payment options does Koupepe Kids offer?

At Koupepe Kids, we offer a variety of payment options for your convenience. You can pay for your purchases using all major credit cards. We also accept payment through Apple Pay and PayPal. Rest assured that all your payments are secure and protected by SSL encryption. If you have any questions or concerns regarding payment options, please feel free to contact us at info@koupepekids.com
Does Koupepe Kids have gift options?

Yes, you have the option to add a gift note when you view your shopping cart page. There is a section where you will be able to add a note to your order. We will include the gift note when shipping your order and will ensure that prices will not be showing on the packaging paperwork. eGift Cards are available for purchase at Koupepe Kids. Purchasing a Gift Card is quick and easy. Simply choose the desired amount, personalize it with a heartfelt message, and we'll deliver it directly to the recipient's inbox. They can then browse our online store at their leisure and select the sensory play items that will bring joy and learning to their child's playtime.
When will Koupepe Kids offer subscription service?

We are currently working on developing our subscription service and hope to offer it in the near future. Keep an eye on our website and social media pages for updates and announcements! In the meantime, you can sign up for our email newsletter to stay informed about new products, sales, and promotions. Thank you for your interest in Koupepe Kids.
Does Koupepe Kids offer local delivery options?

Yes, Koupepe Kids offers local delivery options for customers living in the surrounding area. O orders are typically delivered within 2-3 business days. If you are unsure if you are within our local delivery area, please contact us and we will be happy to provide you with more information. Please note, local delivery options may be limited during busy holiday seasons. Please feel free to contact us at info@koupepekids.com to see if local delivery is available to you.
Where does Koupepe Kids ship?

We currently ship throughout Canada and USA.
Can I use more than one promo code during checkout?

Unfortunately, only one promo code can be used per order. If you have multiple promo codes, we recommend choosing the one with the highest discount for the best savings. However, please note that promo codes cannot be combined with other offers or discounts. If you have any questions about promo codes or discounts, please contact our customer service team for assistance.